Sales Associate

Title: Sales Associate Reports to: Store Manager Objective: The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy. Duties & Responsibilities People: • Deliver a positive, friendly experience by engaging the customer through conversation and service • Enhance the VIBE by focusing on customers and not on projects during prime time selling hours • Provide a store experience that reflects the Company’s mystery shop standards • Contribute to the overall VIBE in the store by being positive, respectful and helpful to others • Uphold Company standards and act as a positive role model to peers Teamwork & Communication: • Work productively within the team and take initiative to work with others toward a common, collaborative goal • Assist in the training and development of peers • Communicate positively and effectively with peers • Actively participate in daily and department meetings Operations: • Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines) • Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organized • Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs) • Exhibit awareness of loss prevention guidelines and comply with all inventory control measures • Always adhere to company health & safety regulations Merchandising & Display: • Uphold store merchandising and cleanliness standards • Ensure that merchandise is ticketed and the sales floor is well stocked • Support sales by assisting in merchandising and display projects • Exhibit a familiarity with current product and trend awareness Required Knowledge, Skills & Experience • Previous experience in a retail environment – not a must. • An awareness of the Urban Outfitters brand and its appeal to the local market. • Strong communication skills